FAQ

Can I view a vehicle in person?

Of course – call us to make an appointment any time between 9 am and 9pm, 7 days a week.

Office number – (03) 9939 5107.

Central sales mobile – 0401 328 817.

Where are we?

We’re a convenient 10mins from Melbourne CBD in Altona North.

What's my car worth to trade?

Now that’s a trick question. So that we can give you the best trade value we really need to know some more about it. Fill out some info about your car here and we’ll get back to you with a estimated trade value. 

Do you deliver vehicles interstate?

Absolutely we do – we can organise shipping Australia-wide. Prices vary depending on location and type of car. Just get in touch with us and we’ll do the rest.

What's the warranty that you provide with vehicles?

If a warranty has been provided with your vehicle you will have the paperwork with your vehicle or in your email. All warranties are administered by an independent company called Integrity Car Care Pty Ltd (ABN 58 056 621 893). This warranty is designed to provide assistance with the cost of repair or replacement of certain components and parts of a vehicle due to mechanical breakdown. There are associated terms and conditions that will be clearly outlined to you upon delivery of your vehicle.

If you wish to make a claim through this warranty, you should call (03) 9723 6177 or email claims@iwarranty.com.au

What's the roadside assistance that you provide with vehicles?

If roadside assistance has been provided you will have a key tag with your membership number and the phone number to call for assistance. We purchase this roadside assistance subscription from an independent company called Integrity Car Care Pty Ltd (ABN 58 056 621 893). This roadside assistance provides assistance for flat battery or jumpstarts, emergency fuel, towing, and flat tyres. There are associated terms and conditions, as well as limitations, that will be clearly outlined to you upon delivery of your vehicle.

If you have purchased a vehicle through us and wish to utilise this roadside assistance, you should call 1800 422 772 and quote the membership number provided to you upon delivery of your vehicle (you can find it on your key tag).